Privacy Policy

Your Data, Your Trust – Our Responsibility at Luxefyx
Safeguarding your personal details is a top priority for us at Luxefyx. This Privacy Notice outlines how we collect, manage, and utilize your information when you visit our platform, make a purchase, or engage with our services.

1. Information We Gather

To provide a seamless experience, we may collect:

Personal Information: This refers to identifiable details such as your name, email address, phone number, shipping/billing addresses, and payment details—typically shared when you create an account or place an order.

Site Interaction Data: We gather non-identifiable data like your IP address, device specs, browser type, and pages visited, which helps us enhance our platform’s usability and performance.

Purchase Records: We store a log of your transactions, including product choices, pricing, and delivery updates.

2. How Your Data Is Utilized

Your data helps us:

• Complete Your Orders: Handle payments, ship your items, and notify you of order status.

• Support You: Resolve queries and provide customer care.

• Send Offers: If you've subscribed, we may send updates about exclusive deals, new arrivals, or announcements—you’re free to unsubscribe anytime.

• Improve Our Platform: Analyze user behavior to optimize performance and usability.

• Stay Compliant: Fulfill legal and regulatory obligations when applicable.

3. Data Disclosure

We never sell or rent your personal data. However, we may share it:

• With Trusted Partners: Such as shipping couriers or payment processors, who help deliver our services. They’re contractually required to protect your data.

• For Legal Reasons: If required to comply with legal proceedings or regulations.

• During Business Changes: In case of mergers, acquisitions, or reorganization, your information may be transferred accordingly.

4. Security Measures

We use industry-standard safeguards like encryption and secure infrastructure to protect your data. While we strive to ensure complete security, no internet method is entirely immune to risk.

5. Your Rights

You are entitled to:

• Access the personal data we hold about you.

• Correct inaccurate or incomplete information.

• Delete your personal data, subject to legal limitations.

• Opt Out of marketing emails at any time through the unsubscribe link or by contacting us directly.

6. Cookies & Tracking

We employ cookies and other tracking technologies to improve your experience on our site and deliver tailored content. You can modify your cookie preferences at any time through your browser settings.

7. Third-Party Content

Links on our site may direct you to external pages. We are not responsible for their privacy practices and recommend reviewing their policies before interacting.

8. Policy Revisions

This notice may be revised as our policies and procedures change. Any updates will be posted on this page along with the new effective date.

9. Get in Touch

For questions or concerns about how your personal information is handled, please contact us:

Email: [email protected]